Estimated Delivery Times

We’re lucky to live in such a big and beautiful country but getting around it takes a little time! We can’t cover every eventuality, but we try to our best to get your orders to you the fastest and best way for your area.

Your delivery options

If ordered

(up to 5KG)
Before 2PM Monday to Friday.

We work with a range of carriers. Your order will be sent with the best available option for delivery in your area. Standard delivery time 3-10 business days (WA/NT, 8-10 business days). Remote areas may take considerably longer.

Couriers Express
(0.1 – 25KG)
Before 2PM Monday to Friday.

This option is depending on weight and location. We will select the best available option for delivery in your area—standard delivery time 1-4 business days for capital cities and major centres (WA/NT, 4-8 business days). Remote areas may take considerably longer.

Startrack Express Before 2PM Monday to Friday. Servicing most destinations across Australia, transit times vary from 2-7 business days depending on pickup and delivery locations.
Startrack Premium Before 2PM Monday to Friday Delivery to capital cities and major centres the next working day. Remote locations delivered within 1-2 working days.

We work with several couriers and delivery partners. Occasionally we may opt for a different method of transport for your area than you have chosen. This carrier will be a comparable service (like for like).  We may utilise TNT, TOLL, DHL etc. depending on the contents, weight or delivery address of your order.

All time frames are approximate, and we cannot guarantee delivery times. Please note when referring to time frames, we use the term ‘business days’ which are classed as standard working days, Monday – Friday.

Delivery times differ based on location and carriers. Please allow extra delivery days for regional areas. In some cases, if we cannot find reasonable shipping to your area, we may have to cancel and refund your order.

Orders may be split into more than one parcel due to maximum safe working lifting limits. We may also split your order if items are irregular shape or large in size.

Please note that shipping to some remote regional areas can take between 10-27 days.

We cannot ship to PO BOX addresses.

Click and Collect – Brisbane Warehouse Collection (FREE)

Please allow up to 24hrs for your order to be processed. Once your order has been processed and is ready for collection you will receive a text message or an email if no number is provided letting you know that your order can be collected. Please have photo ID ready when collecting.